Sales Policy for PayTopic

Effective Date: November 29, 2024

At PayTopic, we are dedicated to providing our customers with premium men’s luxury leather jackets of the highest quality. We strive to make your shopping experience as smooth and satisfying as possible. This Sales Policy outlines our terms and conditions regarding the sale of products on our website, paytopic.click, including purchasing, pricing, and shipping. By purchasing products from our website, you agree to the following terms.

1. Product Information

We make every effort to provide accurate and detailed product descriptions, images, and specifications on our website. However, we do not guarantee that all information is accurate, complete, or up-to-date. If you have any questions or concerns regarding a product, we encourage you to contact our customer service team before making a purchase.

Product Availability

All products listed on our website are subject to availability. If a product you ordered is out of stock, we will notify you immediately and offer you a suitable replacement or a full refund. While we strive to maintain accurate inventory levels, we cannot guarantee that an item will be available at all times.

2. Pricing and Payment

Pricing: All prices listed on our website are in USD (United States Dollars) unless otherwise stated. Prices are subject to change without notice. In the event of a price change, you will be charged the price at the time of checkout.

We make every effort to ensure that the prices displayed on our website are accurate. However, in the case of an error in pricing, we reserve the right to cancel or adjust any orders with incorrect pricing. In the event of an error, we will notify you immediately and offer the option to either accept the correct price or cancel your order.

Payment Methods: We accept various payment methods, including but not limited to:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: Visa, MasterCard, and others
  • PayPal
  • Apple Pay and Google Pay (where available)

All payments must be made at the time of purchase. By providing payment details, you confirm that you are the authorized user of the credit/debit card or payment method.

Sales Tax: Sales tax is applied based on the shipping address and is calculated at the time of checkout according to state and local laws. International customers may be subject to import duties and taxes, which are the responsibility of the buyer.

3. Order Processing and Confirmation

Order Confirmation: After placing an order, you will receive an email confirmation that includes your order number, a summary of the items purchased, and the total cost (including taxes and shipping). Please review the details carefully to ensure that everything is correct.

If you do not receive a confirmation email within 24 hours, please contact our customer service team to ensure your order has been processed.

Order Processing: Orders are typically processed within 1-2 business days (Monday through Friday, excluding public holidays). Please note that processing times may vary depending on order volume and product availability. If we encounter any delays or issues with your order, we will notify you promptly.

Once your order has been processed, it will be shipped according to the shipping method selected during checkout.

4. Shipping and Delivery

Shipping Methods: We offer various shipping options, including standard, expedited, and express delivery services. The shipping method you select will determine how quickly your order is delivered, and the shipping cost will be calculated at checkout based on the weight and size of your order, as well as your delivery address.

Shipping Charges: Shipping costs are calculated during the checkout process based on the delivery address and selected shipping method. Free shipping promotions may apply to specific products or order totals. Please check for any active promotions or special offers.

Delivery Times: Shipping times vary depending on the destination and selected shipping method. Once your order is shipped, you will receive a tracking number to monitor its progress. Please note that delivery times may be affected by factors beyond our control, such as weather conditions, customs processing, and holidays.

International Shipping: We offer international shipping to many countries. International orders may incur additional customs duties, taxes, and import fees, which are the responsibility of the buyer. Customs processing times may also impact delivery timelines.

5. Order Cancellations and Modifications

We understand that plans may change, and we offer a flexible order modification and cancellation process. However, once your order has been processed and shipped, it cannot be modified or canceled. If you wish to cancel or modify an order before it ships, please contact our customer service team as soon as possible.

If you receive an order confirmation, but the order is subsequently canceled due to stock issues or other reasons, we will notify you immediately and offer a refund or alternative product options.

6. Returns and Exchanges

At PayTopic, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may return the item in accordance with our Refund and Returns Policy (available on our website). Items must be returned in new and unworn condition with all tags attached, within 30 days of the original purchase.

Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs unless the item is defective or incorrect.

For exchanges, please follow the return process and place a new order for the desired item. We will work with you to ensure the exchange is processed as efficiently as possible.

7. Customer Service and Support

We aim to provide excellent customer service. If you have any questions or concerns regarding our products, your order, or our policies, please feel free to reach out to our team at any time.

Our customer support team is available Monday through Friday, 9:00 AM to 5:00 PM (PST).

8. Disclaimer of Liability

While we strive to ensure the accuracy of the information provided on our website, PayTopic does not guarantee that the products, prices, or availability information are always error-free. We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

In the event of any discrepancy or issue with an order, our maximum liability is limited to the purchase price of the item(s) in question.

9. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be reflected on this page, and the Effective Date will be updated accordingly. Please check this page periodically to stay informed of any updates.

10. Contact Us

If you have any questions about this Sales Policy, or if you need assistance with your order, please contact us using the details below: